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Privacy Policy

TakeMyBins is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Payment information (securely processed by third-party providers)

B. Service Information

  • Trash pickup day

  • Notes or instructions regarding property access

  • Photos taken for proof of service

C. Automatically Collected Data

  • IP address

  • Browser type

  • Device information

  • Website usage data
    (Captured through cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide and manage trash valet services

  • Process payments and renew subscriptions

  • Communicate service-related updates

  • Improve our website and customer experience

  • Verify service completion

  • Respond to your questions or support requests

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your information with:

  • Payment processors (for secure billing)

  • Service providers who support our operations (e.g., scheduling tools, email systems)

  • Legal authorities, if required by law

All partners are required to protect your information.

4. Photos & Proof of Service

We may take photos of your bins before and after service to confirm completion.
Photos never include interior home areas or identifiable individuals.

These photos are stored securely and used only for:

  • Customer support

  • Service verification

  • Training or quality assurance

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality.
You can disable cookies in your browser settings, but some features may not work properly.

6. Data Protection & Security

We implement reasonable safeguards to protect your information, including:

  • Encrypted data transmission

  • Secure payment processing

  • Access-limited internal systems

While we strive to protect your data, no system is 100% secure.

7. Your Rights

You may request to:

  • Update your personal information

  • Access data we have stored

  • Delete your account or data (subject to legal record requirements)

  • Opt out of marketing communications at any time

8. Children’s Privacy

Our services are not intended for anyone under 18.
We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically.
Changes take effect when posted to our website.

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